7/10/2023 0 Comments Hypack storageThey are responsible for resolving problems and performing IMAC's within Service Level Agreement (SLA) objectives and completing all related administrative duties. ![]() They may also perform Installs, Moves, Adds, and Change (IMAC) activities, as well as data backup and restore on individual accounts for clients. ![]() This role performs varying degrees of problem determination and resolution of desktop hardware and software problems through the effective use of available technical resources, per contracted service level agreements. IBM is seeking to employ a long term supplemental employee in Shelton, CT location.
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